<p>Join Datavant, the leading data collaboration platform in healthcare, and be part of our mission to secure, access, and utilize health data effectively. As a vital member of our team, you will contribute to innovative data solutions that support providers, health plans, researchers, and life sciences companies. Your role will encompass everything from managing individual patient data requests to facilitating the integration of AI in healthcare.</p><p><b>Position Overview:</b></p><p>We are looking for an enthusiastic Health Information Specialist to handle the release of information (ROI) and manage medical record requests with precision and care. In this entry-level position, you will ensure accuracy and high-quality customer service while safeguarding patient privacy in compliance with HIPAA regulations.</p><p><b>Key Responsibilities:</b></p><ul><li>Process patient health information requests following company policies and procedures.</li><li>Maintain confidentiality and security regarding all privileged information.</li><li>Familiarize yourself with company and facility software to support your tasks.</li><li>Effectively communicate with managers regarding workflow challenges and volume fluctuations.</li><li>Assist with additional duties as they arise, ensuring a smooth operation.</li><li>Adhere strictly to medical privacy regulations to prevent unauthorized information disclosure.</li><li>Manage patient health records, ensuring compliance with HIPAA standards.</li><li>Prepare patient charts by gathering necessary documents from both electronic and paper sources.</li><li>Assemble medical records in standardized order, ensuring completeness and accuracy.</li><li>Create digital versions of physical documents for electronic storage.</li><li>Respond to both internal and external requests for patient records, ensuring proper transmission.</li><li>Handle inbound and outbound calls professionally.</li><li>Assist with patient inquiries and administrative tasks such as handling faxes, mail, and data entry.</li><li>Meet productivity expectations consistently.</li><li>Schedule pick-ups as necessary.</li><li>Contribute to any other assigned duties.</li></ul><p><b>What We Offer:</b></p><ul><li>Competitive training program, including virtual training and mentorship.</li><li>Company-provided equipment, including a computer and monitor.</li><li>Comprehensive benefits package, including PTO, health, vision, dental insurance, 401k savings plan, and tuition assistance.</li></ul><p><b>Qualifications:</b></p><ul><li>High School Diploma or GED.</li><li>Willingness to commute as needed.</li><li>Availability for overtime during busy periods.</li><li>Basic computer literacy.</li><li>Comfortable using general office equipment.</li><li>Excellent verbal and written communication skills in English.</li><li>Detail-oriented, ensuring accuracy in medical records.</li><li>Strong data entry capabilities.</li><li>Ability to adapt to changing priorities with minimal supervision.</li><li>Capable of organizing and managing multiple tasks efficiently.</li><li>Able to thrive in a fast-paced environment.</li></ul><p><b>Bonus Skills:</b></p><ul><li>Previous experience in the healthcare sector.</li><li>Experience in production or metric-driven roles.</li><li>Customer service experience.</li><li>Proficiency in building relationships with clients.</li><li>Willingness to share innovative ideas and feedback for process improvement.</li></ul><p>At Datavant, we value diversity and are committed to fostering an inclusive environment for all. We are proud to be an Equal Employment Opportunity employer and encourage applicants from all backgrounds to apply. Your contributions will help us drive transformative change in healthcare.</p><p>Please be aware that, due to client requirements, health screenings and vaccination proof may be necessary post-offer. Every accommodation request will be reviewed case-by-case.</p><p>This position does not qualify for employment sponsorship.</p>